Privacy Policy

Introduction

ChefMatch ("we", "our", or "us") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights. By using ChefMatch, you agree to the collection and use of your information as described here.

What data we collect

We collect information you give us and information we get from your use of the platform.

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  Account and profile data: name, email, phone, address (e.g. for invoicing), and the details you add to your chef or business profile.

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  Job and application data: jobs you post or apply for, messages, and application status.

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  Payment-related data: information needed to process payments and invoices (see "Stripe and payment processing" below).

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  Usage data: how you use the site (e.g. pages visited, actions taken), device and browser information, and IP address.

How we use your data

We use your data to:

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  Provide and run the ChefMatch platform

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  Match chefs with jobs and businesses with chefs

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  Process payments and send you invoices and receipts

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  Send you emails and notifications about your account and activity (see below)

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  Improve the platform, fix issues, and develop new features

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  Comply with legal obligations and protect our rights

Stripe and payment processing

We use Stripe to process payments. When you add a payment method, pay an invoice, or receive payment, your card or bank details are handled by Stripe in line with their privacy policy. We do not store full card numbers. We may store limited payment-related information (e.g. last four digits, billing details) to help with support and fraud prevention. Stripe may use your data for processing and for their own legal and security purposes.

Emails and notifications

We send you emails and in-app notifications for things like applications, bookings, messages, and account or payment updates. You can control some notification preferences in your account. We may also send service-related messages (e.g. security or policy updates) that are not optional. We do not sell your email address to third parties for marketing.

Cookies

We use cookies and similar technologies to run the platform, keep you signed in, remember your preferences, and understand how the site is used. Some cookies are essential; others help us improve the service. You can manage cookie preferences in your browser. Blocking certain cookies may affect how the site works. For more detail, see our Cookie Policy.

Your rights (GDPR)

If you are in the UK or the European Economic Area, you have rights under data protection law, including:

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  Access: you can ask for a copy of the personal data we hold about you.

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  Correction: you can ask us to correct inaccurate or incomplete data.

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  Deletion: you can ask us to delete your personal data, subject to legal and contractual reasons we may have to keep some of it.

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  Objection and restriction: you can object to certain processing or ask us to restrict how we use your data.

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  Portability: where applicable, you can ask for your data in a structured, machine-readable format.

To exercise these rights, contact us at privacy@chefmatch.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) in the UK if you are unhappy with how we handle your data.

Data storage and security

We store your data on secure servers and use appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. We keep your data only for as long as needed to provide the service, comply with the law, and resolve disputes. When we no longer need it, we delete or anonymise it. No transmission over the internet is completely secure; we do our best to protect your information.

Contact

For questions about this Privacy Policy or your data, contact us at privacy@chefmatch.co.uk